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Lawrence

Heath

Lawrence

Heath

Bio Lawrence Heath is an accomplished CX practitioner with over a decade's worth of experience defining impactful customer centric strategy. He has collaborated with major brands such as Mars, O2, Mazda, Coutts, and TalkTalk, and is passionate about prioritising innovation to unlock business growth.

The latest from Lawrence

Editorial
Editorial

Just Because You Can Doesn’t Mean You Should

Editorial
Editorial

A Look at Apple’s ‘Fuzzy Feelings’

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