Read More
Bio
hello@untangld.co
View Website
Scroll

We use cookies to make sure you have the best experience on our website. Fear not, we don’t sell your data to third parties.

AGREE & CLOSE
AGREE & CLOSE
REJECT ALL
REJECT ALL

CX

Editorial
Stephen Fry as Oscar Wilde, still from movie

2026: The new rules of understanding customers

Editorial
human hands on a typewriter beside a robot hand on a type writer

2026: The Co-Bot Era

Editorial
a woman seated in stillness surrounded by blurred phone notifications and glowing screens in motion

2026: From Capturing Attention to Deserving It

Editorial
loyalty illusion

The Loyalty Illusion.

Insights

Optimising Elephant Paths Online

Insights
illustration of a 404 error with upside-down smiley face

When one bad experience is enough

Insights
Illustration of two sets of glasses with moustache

Want to fix your CX? Become a problem hunter.