We’re more than just another consultancy. We are founding partners of byTheNetwork, an award-winning, global network of 34 independent agencies; covering 34+ key markets worldwide.
Featured
We’re more than just another consultancy. We are founding partners of byTheNetwork, an award-winning, global network of 34 independent agencies; covering 34+ key markets worldwide.
Three cravings that are shaping how we live, work, and connect in the year ahead:
From information overload to sensory sobriety.
We’ve hit peak noise. A blur of screens, ads, notifications, prompts, opinions all vying to steal our patience, attention and appetite.
The result? We literally have too many tabs open. In our browsers and in our brains.
In 2026, quiet becomes the new luxury. People are opting out of the chaos economy and into stillness.
The most radical act of the decade? Saying nothing at all.
From predefined to self-defined.
For a generation raised on milestones: degree, job, marriage, mortgage, kids — the script no longer fits. People are questioning everything: Why should I follow the path society set for me?
The meaning movement is about rewriting life’s blueprint in real-time. This is more than rebellion, it’s self-evolution:
Meaning moves people.
From social networks to soulful networks.
Meaning is increasingly found in each other: through shared purpose, small circles, and local belonging.
After years of digital distance and curated performance, people are done with followers. They want fellowship.
Connection is no longer about visibility; it’s about vulnerability.
Craving Silence. Craving Meaning. Craving Connection. Together, they signal a cultural recalibration. A collective exhale after years of overstimulation. 2026 isn’t about doing more, it’s about being more human.
→ Edwina is a CX and digital transformation leader who thrives on empowering businesses to become more customer-centric in everything they do. Having worked as a CX leader, agile coach, researcher and practitioner of design thinking for almost 15 years in Australia, Edwina brings an open and collaborative leadership style coupled with a blended skillset to enable organisations and teams to deliver ambitious customer-centric change - inside and out.
